Obtaining the keys
The keys can be obtained at the Helsingin Lukkonikkari Oy office (contact details below). The keys have to be obtained (and returned when moving out) during office hours. Please take this into consideration when planning for your move.
Helsingin Lukkonikkari Oy
tel. 09 5871 532
mon-fri 9:00 AM to 5:00 PM
Losing the keys:
If your keys go missing, please contact Jari Kaura or Alltime Helsinki Oy’s on call number:
010 583 7070
NB! Replacing the key and the lock with new ones costs the tenant 300€. The new keys are made by Helsingin Lukkonikkari Ltd.. When obtaining the keys for the first time, the tenant has agreed to pay for any eventual lost keys. The tenant can also have extra keys made at his or her own expence at a different keymaker, but in case the keys that are returned when moving out do not match the ones that the tenant got when moving in, the tenant has to pay 300€, which is directly taken from the rent deposit.
Before moving in to Clavis, you must pay a rent deposit. The amount of the deposit is one month’s rent. You get an invoice for paying the rent deposit when moving in. The money will be returned to you when you move out, provided the apartment has been cleaned and is in immaculate condition, and the keys match the ones obtained when moving in. No interest will be paid to the deposit.
In the apartment
If the tenant wishes so, Clavis can offer some furniture for the apartment, including a bed + mattress, a drawer, a table + a chair.
NB! All furniture request must be reported before moving in to Jari Kaura or Johanna Hämäläinen (email@example.com), so that the furniture can be arranged to the apartment before the tenant moves in.
Blankets and bedsheets:
Every tenant is responsible for their own blankets and bedsheets.
Cooking at Clavis is possible in the downstairs kitchen. The kitchen can be used 24/7. The kitchen is equipped with two stoves and ovens as well as a refridgerator.
Matters concerning the rent agreement, the rent deposit, invoices and furniture requests, etc.
Johanna Hämäläinen (Kiinteistötahkola Oy)
Matters concerning lost keys, doors openings, maintenance issues, repair needs, furniture requests or other housing issues, etc.
Jari Kaura (Alltime Helsinki Oy)
Services at Clavis: Monday 8 AM to 10 AM and Friday 3 PM to 5 PM
At other times: 010 583 7070 (Alltime Helsinki Oy customer service)